Empowerment is infectious

Last month I shared the outcome of our Empowerment work at Thornton’s Budgens; and I shared the results in terms of sales (where we are up and when all our non-discounter competitors are down), the...

Andrew Isaac Thornton on ‘Ikigai’.

Ikigai – an inspiration from Japan:  I believe that one of the reasons that the business world is in turmoil and people are saying “the way we are working isn’t working anymore”, is that busi...