Andrew Thornton on Heart in Business in Action

Earlier in the week, I spent the morning running a Heart Programme with a colleague for ten new employees at Thornton’s Budgens. This reminded me why we created Heart in Business in the first place. The group was made up of people, all with less than six months experience in the store.  They all work […]

Caring does pay dividends

I feel like a politician on the campaign trail, putting forward my case. The case for the status quo in Belsize Park with three independent food retailers and many major chains nearby. What is clear in talking to residents is how much people understand and appreciate the role of Thornton’s Budgens in our community. It […]

A Heartful Business is “open, transparent, fair and honest”

Over this last week, I have found myself faced with a competitive threat to our community supermarket, Thornton’s Budgens. On the Saturday before Christmas, when most people were winding down for the festive period, Tesco submitted an application for an alcohol licence to open a store in the old HSBC Bank.  This is 150 metres […]